Welcome to Hendrick Jewellers Pvt (Ltd). By accessing and using our website hendrickjewellers.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Use of Website

You agree to use our website for lawful purposes only. You must not use it in any way that may damage, disable, overburden, or impair the website or interfere with other users’ access.

2. Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free. Prices and availability are subject to change without notice.

3. Orders and Payments

  • All orders are subject to acceptance and availability.
  • Payment must be made in full at the time of purchase via the available payment methods.
  • We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, errors in pricing, or suspicion of fraudulent activity.

4. Shipping and Delivery

Shipping policies, costs, and delivery times are detailed on our Shipping Information page. Please review them carefully. We are not responsible for delays caused by carriers or customs procedures.

5. Returns and Refunds

Our return and refund policy is outlined separately on our Returns Policy page. Please review it before making a purchase.

6. Intellectual Property

All content on this website including text, images, logos, and designs are the property of Hendrick Jewellers Pvt (Ltd) or its licensors. Unauthorized use, reproduction, or distribution is prohibited.

7. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.

8. Limitation of Liability

To the fullest extent permitted by law, Hendrick Jewellers Pvt (Ltd) shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

9. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our site after changes means you accept the new terms.

11. Governing Law

These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes will be subject to the exclusive jurisdiction of the courts of Sri Lanka.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Hendrick Jewellers Pvt (Ltd)
Email: support@hendrickjewellers.com
Phone: (+94) 77 713 9559
Address: Mayuri lane, Colombo 11, Colombo, Sri Lanka

Last updated: June 2025